To my American subscribers, enjoy Independence Day as you celebrate with friends and family!

Just above the header "Better Conversations Newsletter" at the top of this issue, you'll see a Facebook icon.  Clicking on that will take you to your Facebook page.  The link to this issue will also appear.  You can add a comment and post it and your friends will be able to access this newsletter.

�2012 Loren Ekroth, all rights reserved

Loren Ekroth, Ph.D. is a specialist in human communication andan international expert on conversation for business and social life.For permission to re-publish, contact author atLoren@conversationmatters.com