Just above the header "Better Conversations Newsletter" at the top of this issue, you'll see icons for Facebook and Twitter. Clicking on those will take you to your Facebook or Twitter page. The link to this issue will also appear. You can add a comment and post it so your friends can access this newsletter.

Loren Ekroth ©2012, all rights reserved

Loren Ekroth, Ph.D. is a specialist in human communication and a national expert on conversation for business and social life.