Do you sometimes have trouble saying no?

Try these statements.

I understand, and no.

I hear what you are saying, and no.

I appreciate what I'm hearing, and no.

Thank you for sharing that with me, but no.

I hear you, I care about you, and no.

I understand and what do you suggest?

Thank you.

Courtesy of Byron Katie, www.thework.org

Just above the header "Better Conversations Newsletter" at the top of this issue, you'll see icons for Facebook and Twitter. Clicking on those will take you to your Facebook or Twitter page. The link to this issue will also appear. You can add a comment and post it so your friends can access this newsletter.

Loren Ekroth ©2012, all rights reserved

Loren Ekroth, Ph.D. is a specialist in human communication and a national expert on conversation for business and social life.